Lending software for Bangladesh

One of the world’s largest microfinance markets, moving collections to bKash and Nagad. lendhero arrives with CIB (Bangladesh Bank), NID verification and bKash already connected, so your team configures products instead of plumbing.

See the local stack
  • BDT (Tk)
  • Bengali, English
  • 13 local connectors
  • 1–2 weeks to launch

Assalamu alaikum, Nusrat

ApprovedTk 30,000

766

Credit score

On-time payments

Monthly paymentTk 2,950

Market profile

Bangladesh at a glance

What lendhero is set up for in Bangladesh before your team logs in.

Currency

BDT (Tk)

Languages

Bengali, English

Supervisor

Microcredit Regulatory Authority and Bangladesh Bank

Credit data

CIB (Bangladesh Bank)

Payout rails

bKash, Nagad, NPSB

Data protection

the Digital Security rules

13
local connectors wired in before kickoff
BDT
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
2
interface languages: Bengali, English

Working with borrowers in Bangladesh

Tools for every borrower conversation

Borrowers in Bangladesh apply, sign, pay and come back for repeat loans in Bengali and BDT.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by WhatsApp Business and Infobip automatically.

Your application is approvedWhatsApp Business
Your payment is due tomorrowInfobip
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in Bengali.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Nusrat · Consumer loan, 6 months · Tk 30,000

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The Bangladesh stack, connected before kickoff.

lendhero ships with the connectors lenders in Bangladesh use every day, from CIB (Bangladesh Bank) to bKash. New ones are added through the open API.

  • Credit bureaus & registries1 connector
    • CCIB (Bangladesh Bank)
  • Identity & KYC2 connectors
    • NNID verification
    • PPorichoy
  • Bank & alternative data1 connector
    • MMobile wallet data
  • Disbursement rails3 connectors
    • bbKash
    • NNagad
    • NNPSB
  • Repayments & collections3 connectors
    • bbKash
    • NNagad
    • BBank transfer
  • Messaging3 connectors
    • WWhatsApp Business
    • IInfobip
  • E-signature2 connectors
    • DDocuSign

Checks and payments

Who borrows and how money moves in Bangladesh

Applicants are checked with CIB (Bangladesh Bank), and money moves via bKash and Nagad.

Client checks

Checks connected in Bangladesh:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationNID verification, PorichoyPass
  • Credit bureausCIB (Bangladesh Bank)Pass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataMobile wallet dataReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in Bangladesh:

DisbursementbKash, Nagad, NPSB in BDT
RepaymentbKash, Nagad, Bank transfer
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • bKash
  • Nagad
  • NPSB
  • Bank transfer

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in BDT are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

Tk 30,000

On track
Auto-calculated · 200+ parametersManual edit
Repaid Tk 10,700 of Tk 32,1002 of 6 payments
DateAmountStatus
Sep 4Tk 5,350Paid
Oct 4Tk 5,350Paid
Nov 4Tk 5,350Due in 7 days
Dec 4Tk 5,350Upcoming
Jan 4Tk 5,350Upcoming
Reminder sentYour payment of Tk 5,350 is due Nov 4

Loan flow

How a loan runs in Bangladesh. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via WhatsApp, with forms in Bengali and English.
  2. 02VerifyIdentity and documents are checked through NID verification and Porichoy.
  3. 03DecideScorecards pull CIB (Bangladesh Bank) data and return a decision in seconds.
  4. 04DisburseFunds go out via bKash or Nagad in BDT, straight after signing.
  5. 05CollectRepayments arrive via bKash and Nagad, with reminders over WhatsApp Business.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

Tk 30,000

Next payment

Tk 5,350 · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

NusratVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Compliance

Configured for MRA and Bangladesh Bank and the Digital Security rules.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in Bangladesh.

Hosting & data residency

Cloud or on-premise deployment, with data stored where the Digital Security rules requires.

Consent & privacy

Borrower consents are captured, versioned and logged under the Digital Security rules.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for MRA and Bangladesh Bank rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in Bangladesh?+

Yes. The platform is set up for BDT, Bengali and English and MRA and Bangladesh Bank requirements, with 13 local connectors ready on day one.

Which credit data sources are connected in Bangladesh?+

CIB (Bangladesh Bank). On top of that, identity checks run through NID verification and Porichoy and bank data comes from Mobile wallet data.

How do borrowers get paid and repay?+

Payouts go out via bKash, Nagad and NPSB in BDT. Repayments arrive via bKash, Nagad and Bank transfer, with reminders over WhatsApp Business and Infobip.

How long does a launch in Bangladesh take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 13 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in Bangladesh? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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