NewAI agents in every step of lending

Lending software built for banks

Origination, decisioning, servicing and collections for retail and SME loans, connected to your core banking system.

See how it works
lendhero Bank lending software interface

Connects to 1,700+ services out of the box

  • VoPay logo
  • GoCardless logo
  • Wise logo
  • Plaid logo
  • Twilio logo
  • Jumio logo
  • Codat logo

How it works

From application to core banking

Four steps, one system. Branches, risk and operations see the same customer.

  1. 01ApplyOnline, in the mobile bank or at a branch.
  2. 02VerifyKYC, bureaus and internal bank data checked in one pass.
  3. 03DecideScorecards and policy rules decide or route to an underwriter.
  4. 04Book & serviceLoans post to the core; schedules, accruals and collections run on their own.

Working with retail and SME clients

Tools for retail and business clients

Branches, call centres and digital channels share one client record and one set of rules.

Applications in every channel

Clients apply online, by phone or in a branch, and can continue where they stopped.

Applications in every channel: lendhero interface

Client notifications

Decisions, due dates and account events by SMS, email, push and in online banking.

Client notifications: lendhero interface

Loyalty and offers

Bonus points, promo codes and pre-approved offers for existing clients.

Loyalty and offers: lendhero interface

Online banking integration

Clients see loans next to accounts, repay early or refinance online.

Online banking integration: lendhero interface

Bank documents generated

Credit agreements, schedules and notices are created and signed at every stage.

Bank documents generated: lendhero interface

Decisioning

Underwriting your risk team can trust

Policy rules, scorecards and AI models in one flow, with a full audit trail for every approval and decline.

  • Policies without codeChange rules and limits without a release.
  • Audit trailEvery decision is logged for regulators and internal audit.
Underwriting your risk team can trust: lendhero interface

Checks and payments

Client checks and core banking payments

Clients are checked against bureaus and your own data, and money moves through your core banking system.

Client checks

External and internal checks in one pass:

  • Anti-fraud servicesDevice, behaviour and internal fraud listsPass
  • Identity verificationBranch or remote ID verificationPass
  • Credit bureausCredit history and current debtPass
  • Government registriesTax, court and ID registriesPass
  • Internal bank dataAccounts, salary and depositsReview
  • Additional data sourcesOpen banking and employer dataAuto

Payment infrastructure

Payments through your core and payment rails:

DisbursementTo the client account in the core system
RepaymentAccount debit, transfers and branch cash
Status checksCore and rail statuses reconciled
ReversalsCancel or reverse with a full log
  • Core banking
  • Bank transfers
  • Instant payments
  • Cards
  • Branch cash

Loan servicing

Every loan and every posting on one screen

Loan details, transactions and schedules in real time, from payout to interest accrual.

  • A calculation engine your auditors trustInterest, fees, penalties and provisions run through an engine with 200+ configurable parameters, with every manual correction logged for audit.
  • Retail and SME products, configuredProducts, rules and scenarios are set in the admin panel without a release.
  • Notifications tied to every calculationDue dates, recalculated amounts and penalties notify the client and branch staff.
Every loan and every posting on one screen: lendhero interface

Reporting and analytics

Regulatory and management reporting

  • 25+ ready reportsPortfolio, provisions, delinquency and channel performance for management and the regulator.
  • Data warehouse and BIPush loan data to your warehouse and BI tools.
  • Accounting and taxPostings sync with your general ledger and local tax reporting.
Regulatory and management reporting: lendhero interface

Integrations

Plugs into what you already use

Payments, KYC, open banking, credit data, messaging and e-signature, ready to switch on.

1,700+

connectors across 172 markets

  • VoPay logo
  • Square logo
  • GoCardless logo
  • Wise logo
  • Volt logo
  • Form3 logo
  • Thredd logo
  • Paymentology logo
  • Volante logo
  • Ondato logo
  • Jumio logo
  • Plaid logo
  • Flinks logo
  • illion logo
  • Salt Edge logo
  • Codat logo
  • Creditinfo logo
  • nCino logo
  • Twilio logo
  • SendGrid logo
  • PandaDoc logo

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

Customer portal: lendhero interface

Customer portal

Borrowers apply, repay, extend and track loans online.

Staff portal: lendhero interface

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Super-admin portal: lendhero interface

Super-admin portal

Products, roles, permissions and rules change without a release.

A seat for every role

Each person sees exactly what their job needs, nothing more.

  • Loan manager
  • Analyst
  • Risk manager
  • Verifier
  • Collector
  • Operator
  • Supervisor
  • Manager
  • Super-admin

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Does it connect to our core banking system?+

Yes. Loans, schedules and payments sync with your core through ready connectors or APIs.

Which loan types are supported?+

Consumer, card, auto, mortgage, business and secured loans, credit lines and overdrafts. New products are set up in the admin panel.

Can we deploy on-premise?+

Yes. The platform runs in our cloud, in your private cloud or on your own servers, with the same features in each case.

How is regulatory reporting handled?+

Standard regulatory reports are built from loan data automatically and can be adjusted to your local regulator's format.

How long does implementation take?+

A standard SaaS launch takes 1–2 weeks. On-premise installations and migrations from another system usually take 6–10 weeks.

Full bank lending specification

40 features with the integrations that come ready, on one page you can print or save as PDF.

Open the specification

Book a demo

See on your own products

We’ll walk you through the platform, show what matters for bank lending and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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