Bank lending software: full specification

Consumer, card, auto, mortgage and business loans for banks, connected to the core banking system and regulatory reporting.

1. Customer channels

No.	Feature	What it does
1.1	Online, app and branch	One application flow for the website, mobile banking and branches.
1.2	Existing customers	Customer data and account history from the core are filled in automatically.nCinoCore banking API
1.3	Pre-approved offers	Offers calculated in advance for existing customers.
1.4	Phone, email and address checks	One-time codes and address data checks.

No.	Feature	What it does
2.1	Credit bureaus	Pull credit reports and scores, and report loan data back to the bureaus on a schedule.ExperianEquifaxTransUnionCreditinfo
2.2	Identity and liveness	ID document check, selfie and liveness test.JumioOndato
2.3	Open banking	Income, spending and account ownership from the borrower's bank data, with consent.PlaidFlinksillionSalt Edge
2.4	Sanctions and PEP screening	Checks at onboarding and again on a schedule you set.OFACUNEUUK HMTPEP lists
2.5	Fraud signals	Device, email, phone and behaviour checks feed your fraud rules.
2.6	Your own scoring	Ready connection to your in-house or third-party scoring models.
2.7	Other data sources	Any provider can be added through the API; 1,700+ connectors are ready in 172 markets.
2.8	Core banking	Accounts, balances, schedules and payments sync with your core.nCinoCore banking API
2.9	Payroll and income data	Income confirmed from payroll or tax data where available.

No.	Feature	What it does
3.1	Strategies by product	Separate strategies for consumer, card, auto, mortgage and business loans.
3.2	Limits and pricing	Limit and rate set by risk grade, relationship and collateral.
3.3	Credit committee	Large or unusual cases go to a committee with votes and minutes.

No.	Feature	What it does
4.1	Supported loan types	Consumer loans, cards, auto, mortgage, secured and business loans, credit lines and overdrafts.
4.2	Product setup	New products set up in the admin panel, without a release.

No.	Feature	What it does
5.1	Client and loan view	Staff see applications, loans, payments and borrowers, limited by their role.
5.2	Edit borrower data	Change details entered by the borrower or staff; every change is logged.
5.3	Applications by staff	Create an application from the back office, for example at a branch or over the phone.
5.4	Tasks and queues	Underwriter decisions, verification questions, payment errors and collection calls land in queues by role.
5.5	Decision override	An authorised person can change an automatic decision, with the reason saved.
5.6	Status changes	Cancel, freeze or close a loan, for example on a dispute or a court case.
5.7	Collections	Soft and hard collection queues, collector and supervisor workspaces, hand-over lists for agencies.
5.8	Messages	Send SMS and email to one borrower or a segment.TwilioSendGridWhatsApp Business
5.9	Local time	Staff see the borrower's local time before calling.
5.10	Blocklist	Block a borrower's portal or add them to an internal blocklist.
5.11	Reports	Standard management reports and statistics.
5.12	Roles and permissions	Roles with field-level access, a four-eyes rule for sensitive actions and an audit log.
5.13	Branch workplace	Branch staff create and follow applications on behalf of customers.

No.	Feature	What it does
6.1	Accounting	Entries for every operation go to your general ledger.QuickBooksXeroNetSuite
6.2	Regulatory reporting	Data for regulator reports in your market's format.
6.3	BI and data warehouse	Documented database and exports to your BI tools.Power BITableauLooker
6.4	Regulatory reports	Capital, provisioning and loan-level reports in your regulator's format.
6.5	IFRS 9 data	Staging and expected credit loss inputs for your risk team.

No.	Feature	What it does
7.1	Data migration	Move clients, active loans and payment history from your current system; every balance is checked after the move.
7.2	Blocklist without a profile	Block a phone, ID or device even if the person has never applied.
7.3	Declined traffic	Send declined applicants to partner lenders automatically, if you choose to.
7.4	Deployment	Our cloud, your private cloud or your own servers, with the same features everywhere.

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