A compliance agent for local lending rules

The agent checks applications, loan terms, documents and communications against the rules you operate under: rate caps, affordability limits, disclosures and contact restrictions.

See a compliance check
lendhero Compliance agent software interface
Rules
for each market you lend in
Every
loan, document and message checked
Fixes
suggested, not just flags
Reports
ready for your regulator

Where it sits in the loan lifecycle

  1. Onboarding
  2. KYC
  3. Decisioning
  4. Origination
  5. Disbursement
  6. Servicing
  7. Repayments
  8. Collection

Capabilities

Rules checked on every loan, every day

Rate caps

APR and fee limits per product and country.

Affordability

Income and debt limits from local rules.

Disclosures

Required documents sent and signed.

Contact rules

Collection times and frequency limits.

Marketing

Opt-outs and wording in messages.

Regulator reports

Exports in the required format.

How it works

From rulebook to daily checks

  1. 01LoadRules for your markets.
  2. 02CheckEvery loan and message.
  3. 03FlagIssues with the rule cited.
  4. 04FixSuggested action.
  5. 05ReportFor your regulator.

Markets

Different country, different rules

Each market has its own rate caps, disclosures and contact rules. The agent applies the right set to every loan.

  • 172 marketsLocal rule sets.
  • UpdatedWhen rules change.
Different country, different rules: lendhero interface

Works together with

Related modules

Credit decisioningRules enforced at decision time.
Debt collection agentContact rules in every call.
MarketsLocal rule sets for 172 markets.

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Which rules does the agent check?+

Rate caps, affordability limits, disclosures, contact rules and marketing rules for each market.

Does it fix issues or only flag them?+

It flags issues and suggests fixes. Changes are made by your team.

How are rules kept up to date?+

We update the rule library when regulations change, and you approve updates before they apply.

Can we add our own policies?+

Yes. Add your internal policies, and the agent checks against them too.

Does it prepare regulator reports?+

It prepares draft reports from loan data, and your team reviews them before sending.

Book a demo

See on your own products

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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