EN · United StatesAI agents that do
the routine work
Eighteen AI agents, ML risk models and clear control rules work across the loan lifecycle. They read documents, check applications, prepare decisions, answer borrowers and collect, while people keep the final say.
- 18
- agents across the loan lifecycle
- 63%
- of routine work automated
- People
- keep the final say on sensitive decisions
- Your data
- never trains public models
Where it sits in the loan lifecycle
Capabilities
Specialised agents,
one clear job each
Verification
Read documents and check identity.
Underwriting
Prepare decisions with reasons.
Fraud
Find organised fraud networks.
Support
Answer borrowers 24/7 from their own loan.
Collection
Agree plans within your limits.
Analysis
Answer portfolio questions in plain words.
How it works
Agents do the work,
people make the call
- 01ReadAgents read documents and data.
- 02PrepareThey draft decisions and answers.
- 03ExplainEvery result comes with reasons.
- 04Hand offHard cases go to people.
- 05LearnModels improve on your loans.
Control
You decide what
agents may do
Each agent has limits: what it can decide alone, what it must send to a person and which data it may use.
- Limits per agentAmounts, actions, channels.
- Full logEvery action with its reasons.
Questions
Frequently
asked
Didn’t find the answer? Write to us and we’ll reply within one business day.
Do agents make final decisions?+–
Only within limits you set. Sensitive decisions go to a person.
Which agents are included?+–
18 agents in six groups: verification, decisioning, fraud, service, collection and control. You choose which ones to switch on.
Is our data used to train public models?+–
No. Your data is never used to train public models and stays inside your environment.
Can we switch agents off?+–
Yes. Each agent can be turned on or off at any time in the admin panel.
How are agent actions logged?+–
Every agent action is logged with its input, result and reason, the same way as staff actions.
Book a demo
See lendhero on your
own products
We’ll walk you through the platform, show what matters for your products and answer questions about your business.
- A 30-minute call
- A walkthrough on your products and markets
- Answers on timeline, integrations and pricing