Lending software for the United Kingdom

Europe’s most competitive alternative lending market, built on three bureaus, open banking and Consumer Duty. lendhero arrives with Experian, Onfido and Faster Payments already connected, so your team configures products instead of plumbing.

See the local stack
  • GBP (£)
  • English
  • 20 local connectors
  • 1–2 weeks to launch

Hi, Emily

Approved£3,000

795

Credit score

On-time payments

Monthly payment£148

Market profile

United Kingdom at a glance

What lendhero is set up for in United Kingdom before your team logs in.

Currency

GBP (£)

Languages

English

Supervisor

FCA

Credit data

Experian, Equifax, TransUnion

Payout rails

Faster Payments, Bacs, Open Banking payments

Data protection

UK GDPR and the DPA 2018

20
local connectors wired in before kickoff
GBP
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
1
interface languages: English

Working with borrowers in United Kingdom

Tools for every borrower conversation

Borrowers in United Kingdom apply, sign, pay and come back for repeat loans in English and GBP.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by WhatsApp Business and Sinch automatically.

Your application is approvedWhatsApp Business
Your payment is due tomorrowSinch
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in English.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Emily · Consumer loan, 6 months · £3,000

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The United Kingdom stack, connected before kickoff.

Bureaus, identity, bank data, payment rails and messaging that lenders in the United Kingdom rely on. Anything missing is added through the open API.

  • Credit bureaus & registries3 connectors
    • EExperian
    • EEquifax
    • TTransUnion
  • Identity & KYC3 connectors
    • OOnfido
    • GGBG
    • YYoti
  • Bank & alternative data3 connectors
    • TTrueLayer
    • YYapily
    • PPlaid
  • Disbursement rails3 connectors
    • FFaster Payments
    • BBacs
    • OOpen Banking payments
  • Repayments & collections3 connectors
    • DDirect Debit
    • VVariable recurring payments
    • DDebit card
  • Messaging3 connectors
    • WWhatsApp Business
    • SSinch
  • E-signature2 connectors
    • DDocuSign
    • DDropbox Sign

Checks and payments

Who borrows and how money moves in United Kingdom

Applicants are checked with Experian and Equifax, and money moves via Faster Payments and Bacs.

Client checks

Checks connected in United Kingdom:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationOnfido, GBG, YotiPass
  • Credit bureausExperian, Equifax, TransUnionPass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataTrueLayer, Yapily, PlaidReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in United Kingdom:

DisbursementFaster Payments, Bacs, Open Banking payments in GBP
RepaymentDirect Debit, Variable recurring payments, Debit card
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • Faster Payments
  • Bacs
  • Open Banking payments
  • Direct Debit
  • Variable recurring payments
  • Debit card

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in GBP are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

£3,000

On track
Auto-calculated · 200+ parametersManual edit
Repaid £1,070 of £3,2102 of 6 payments
DateAmountStatus
Sep 4£540Paid
Oct 4£540Paid
Nov 4£540Due in 7 days
Dec 4£540Upcoming
Jan 4£540Upcoming
Reminder sentYour payment of £540 is due Nov 4

Loan flow

How a loan runs in the United Kingdom. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via SMS, with forms in English.
  2. 02VerifyIdentity and documents are checked through Onfido and GBG.
  3. 03DecideScorecards pull Experian and Equifax data and return a decision in seconds.
  4. 04DisburseFunds go out via Faster Payments or Bacs in GBP, straight after signing.
  5. 05CollectRepayments arrive via Direct Debit and Variable recurring payments, with reminders over Twilio.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

£3,000

Next payment

£540 · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

EmilyVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Products

What lenders in the United Kingdom launch on .

Consumer instalment loansPersonal loans with affordability checks under Consumer Duty.
Business lendingSME loans decided on open-banking and Companies House data.
Auto financingHire purchase and PCP for dealers.

Compliance

Configured for FCA and UK GDPR and the DPA 2018.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in the United Kingdom.

Hosting & data residency

Cloud or on-premise deployment, with data stored where UK GDPR and the DPA 2018 requires.

Consent & privacy

Borrower consents are captured, versioned and logged under UK GDPR and the DPA 2018.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for FCA rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

More markets in Western Europe

All Europe markets

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in the United Kingdom?+

Yes. The platform is set up for GBP, English and FCA requirements, with 20 local connectors ready on day one.

Which credit data sources are connected in the United Kingdom?+

Experian, Equifax, TransUnion. On top of that, identity checks run through Onfido, GBG and Yoti and bank data comes from TrueLayer, Yapily and Plaid.

How do borrowers get paid and repay?+

Payouts go out via Faster Payments, Bacs and Open Banking payments in GBP. Repayments arrive via Direct Debit, Variable recurring payments and Debit card, with reminders over WhatsApp Business and Sinch.

How long does a launch in the United Kingdom take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 20 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in United Kingdom? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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