Lending software for El Salvador

A dollarized economy and the Transfer365 instant network make El Salvador simple to launch for USD lenders. lendhero arrives with TransUnion El Salvador, DUI validation and Transfer365 already connected, so your team configures products instead of plumbing.

See the local stack
  • USD ($)
  • Spanish, English
  • 15 local connectors
  • 1–2 weeks to launch

Hola, Gabriela

Approved$3,000

819

Credit score

On-time payments

Monthly payment$295

Market profile

El Salvador at a glance

What lendhero is set up for in El Salvador before your team logs in.

Currency

USD ($)

Languages

Spanish, English

Supervisor

Superintendencia del Sistema Financiero

Credit data

TransUnion El Salvador, Equifax El Salvador

Payout rails

Transfer365, Tigo Money

Data protection

the Personal Data Protection Law

15
local connectors wired in before kickoff
USD
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
2
interface languages: Spanish, English

Working with borrowers in El Salvador

Tools for every borrower conversation

Borrowers in El Salvador apply, sign, pay and come back for repeat loans in Spanish and USD.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by WhatsApp Business and Infobip automatically.

Your application is approvedWhatsApp Business
Your payment is due tomorrowInfobip
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in Spanish.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Gabriela · Consumer loan, 6 months · $3,000

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The El Salvador stack, connected before kickoff.

TransUnion El Salvador, DUI validation, Transfer365 and WhatsApp Business are wired in before launch. Anything else comes through the open API.

  • Credit bureaus & registries2 connectors
    • TTransUnion El Salvador
    • EEquifax El Salvador
  • Identity & KYC2 connectors
    • DDUI validation
    • MMetaMap
  • Bank & alternative data1 connector
    • BBank statement parsing
  • Disbursement rails2 connectors
    • TTransfer365
    • TTigo Money
  • Repayments & collections3 connectors
    • PPunto Xpress
    • BBank agents
    • BBank debit
  • Messaging3 connectors
    • WWhatsApp Business
    • IInfobip
  • E-signature2 connectors
    • DDocuSign

Checks and payments

Who borrows and how money moves in El Salvador

Applicants are checked with TransUnion El Salvador and Equifax El Salvador, and money moves via Transfer365 and Tigo Money.

Client checks

Checks connected in El Salvador:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationDUI validation, MetaMapPass
  • Credit bureausTransUnion El Salvador, Equifax El SalvadorPass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataBank statement parsingReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in El Salvador:

DisbursementTransfer365, Tigo Money in USD
RepaymentPunto Xpress, Bank agents, Bank debit
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • Transfer365
  • Tigo Money
  • Punto Xpress
  • Bank agents
  • Bank debit

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in USD are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

$3,000

On track
Auto-calculated · 200+ parametersManual edit
Repaid $1,070 of $3,2102 of 6 payments
DateAmountStatus
Sep 4$540Paid
Oct 4$540Paid
Nov 4$540Due in 7 days
Dec 4$540Upcoming
Jan 4$540Upcoming
Reminder sentYour payment of $540 is due Nov 4

Loan flow

How a loan runs in El Salvador. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via WhatsApp, with forms in Spanish and English.
  2. 02VerifyIdentity and documents are checked through DUI validation and MetaMap.
  3. 03DecideScorecards pull TransUnion El Salvador and Equifax El Salvador data and return a decision in seconds.
  4. 04DisburseFunds go out via Transfer365 or Tigo Money in USD, straight after signing.
  5. 05CollectRepayments arrive via Punto Xpress and Bank agents, with reminders over WhatsApp Business.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

$3,000

Next payment

$540 · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

GabrielaVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Compliance

Configured for SSF and the Personal Data Protection Law.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in El Salvador.

Hosting & data residency

Cloud or on-premise deployment, with data stored where the Personal Data Protection Law requires.

Consent & privacy

Borrower consents are captured, versioned and logged under the Personal Data Protection Law.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for SSF rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in El Salvador?+

Yes. The platform is set up for USD, Spanish and English and SSF requirements, with 15 local connectors ready on day one.

Which credit data sources are connected in El Salvador?+

TransUnion El Salvador, Equifax El Salvador. On top of that, identity checks run through DUI validation and MetaMap and bank data comes from Bank statement parsing.

How do borrowers get paid and repay?+

Payouts go out via Transfer365 and Tigo Money in USD. Repayments arrive via Punto Xpress, Bank agents and Bank debit, with reminders over WhatsApp Business and Infobip.

How long does a launch in El Salvador take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 15 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in El Salvador? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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