Lending software for Vanuatu

An island market where microfinance and payroll loans reach households across 80 islands. lendhero arrives with Lender data, Lender data and Bank transfer already connected, so your team configures products instead of plumbing.

See the local stack
  • VUV (VT)
  • Bislama, English, French
  • 11 local connectors
  • 1–2 weeks to launch

Halo, Mere

Approved100,000 VT

717

Credit score

On-time payments

Monthly payment6,560 VT

Market profile

Vanuatu at a glance

What lendhero is set up for in Vanuatu before your team logs in.

Currency

VUV (VT)

Languages

Bislama, English, French

Supervisor

Reserve Bank of Vanuatu

Credit data

Lender data

Payout rails

Bank transfer, Mobile money

Data protection

national data rules

11
local connectors wired in before kickoff
VUV
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
3
interface languages: Bislama, English, French

Working with borrowers in Vanuatu

Tools for every borrower conversation

Borrowers in Vanuatu apply, sign, pay and come back for repeat loans in Bislama and VUV.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by Messenger and WhatsApp Business automatically.

Your application is approvedMessenger
Your payment is due tomorrowWhatsApp Business
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in Bislama.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Mere · Consumer loan, 6 months · 100,000 VT

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The Vanuatu stack, connected before kickoff.

Bureaus, identity, bank data, payment rails and messaging that lenders in Vanuatu rely on. Anything missing is added through the open API.

  • Credit bureaus & registries1 connector
    • LLender data
  • Identity & KYC2 connectors
    • LLender data
    • OOnfido
  • Bank & alternative data1 connector
    • BBank statements
  • Disbursement rails2 connectors
    • BBank transfer
    • MMobile money
  • Repayments & collections2 connectors
    • PPayroll deduction
    • BBank transfer
  • Messaging3 connectors
    • MMessenger
    • WWhatsApp Business
  • E-signature2 connectors
    • DDocuSign

Checks and payments

Who borrows and how money moves in Vanuatu

Applicants are checked with Lender data, and money moves via Bank transfer and Mobile money.

Client checks

Checks connected in Vanuatu:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationLender data, OnfidoPass
  • Credit bureausLender dataPass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataBank statementsReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in Vanuatu:

DisbursementBank transfer, Mobile money in VUV
RepaymentPayroll deduction, Bank transfer
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • Bank transfer
  • Mobile money
  • Payroll deduction

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in VUV are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

100,000 VT

On track
Auto-calculated · 200+ parametersManual edit
Repaid 35,670 VT of 107,000 VT2 of 6 payments
DateAmountStatus
Sep 417,830 VTPaid
Oct 417,830 VTPaid
Nov 417,830 VTDue in 7 days
Dec 417,830 VTUpcoming
Jan 417,830 VTUpcoming
Reminder sentYour payment of 17,830 VT is due Nov 4

Loan flow

How a loan runs in Vanuatu. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via Messenger, with forms in Bislama, English and French.
  2. 02VerifyIdentity and documents are checked through Lender data and Onfido.
  3. 03DecideScorecards pull Lender data data and return a decision in seconds.
  4. 04DisburseFunds go out via Bank transfer or Mobile money in VUV, straight after signing.
  5. 05CollectRepayments arrive via Payroll deduction and Bank transfer, with reminders over Messenger.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

100,000 VT

Next payment

17,830 VT · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

MereVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Products

What lenders in Vanuatu launch on .

MicrofinanceLoans for women vendors.
Consumer instalment loansPayroll loans.
Business lendingLoans for tourism businesses.

Compliance

Configured for RBV and national data rules.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in Vanuatu.

Hosting & data residency

Cloud or on-premise deployment, with data stored where national data rules requires.

Consent & privacy

Borrower consents are captured, versioned and logged under national data rules.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for RBV rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

More markets in Pacific Islands

All Oceania markets

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in Vanuatu?+

Yes. The platform is set up for VUV, Bislama, English and French and RBV requirements, with 11 local connectors ready on day one.

Which credit data sources are connected in Vanuatu?+

Lender data. On top of that, identity checks run through Lender data and Onfido and bank data comes from Bank statements.

How do borrowers get paid and repay?+

Payouts go out via Bank transfer and Mobile money in VUV. Repayments arrive via Payroll deduction and Bank transfer, with reminders over Messenger and WhatsApp Business.

How long does a launch in Vanuatu take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 11 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in Vanuatu? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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