Business lending software: full specification

Term loans, credit lines and revenue-based financing for SMEs, with company checks and financial data pulled in automatically.

78
features
11
sections
37+
ready integrations listed
Back to business lending

1. Application

No.FeatureWhat it does
1.1Application formWeb form for the borrower's personal and contact details, responsive on any device. Fields, steps and wording are set per business loan product.
1.2Product parameters from outsideThe form accepts amount, term and product passed from your website, an app or a partner link.
1.3Configurable question setPersonal details, ID document, address, employment and income, consents: you choose what to ask and in which order.
1.4Sign-up with a national digital IDWhere the market has one, borrowers sign up with a government digital ID instead of typing their details.
1.5Phone and email checksOne-time codes confirm that the borrower owns the phone number and email they entered.
1.6Address checkAddresses are checked against postal or national address data as the borrower types.
1.7Behaviour dataDevice, time on each step and corrections are saved and can be used in scoring and fraud rules.
1.8Web analyticsConnect analytics tools to follow the funnel step by step.Google AnalyticsSegment
1.9Saved draftsEvery completed step is saved, so a borrower can come back and finish later; reminders go out automatically.
1.10Lead providers and partnersApplications from lead providers and partner sites, with status updates sent back to them: approved, declined, under review.
1.11Company lookupCompany details are filled in from the registry by name or registration number.CodatCompany registriesCreditinfo
1.12Owners and guarantorsOwners, beneficiaries and guarantors, each with their own checks.
1.13Documents uploadFinancial statements, bank statements and contracts, read automatically.

2. Partner API

No.FeatureWhat it does
2.1Applications by APIPartners send applications through a JSON API: borrower details, business loan amount and term, and consents.
2.2Duplicate check by APICheck whether a phone number or ID document is already in the system before an application is created.
2.3Messages by APISend a text message or email to a borrower through the connected provider.TwilioSendGridWhatsApp Business
2.4Portal sign-in by APISign borrowers in to their portal from your own app.
2.5WebhooksYour systems get events for new applications, decisions, payouts, payments and status changes.

3. Business portal

No.FeatureWhat it does
3.1Sign-in and password recoverySign-in by phone and password or one-time code, with a limit on attempts and recovery by SMS.
3.2HistoryCurrent and past business loans, applications, payments and signed documents in one place.
3.3Repeat business loanRepeat borrowers apply in a few taps; their details are already filled in.
3.4DocumentsAgreements, schedules, extension terms and receipts are generated for each business loan and signed in the portal.PandaDocOne-time SMS code
3.5Payments in the portalPay the next instalment or the whole business loan by card, bank transfer or wallet.
3.6Early and partial repaymentThe schedule and the amount due are recalculated right away.
3.7NotificationsSMS, email, push and WhatsApp messages from a ready set of templates.TwilioSendGridWhatsApp Business
3.8Hints and bannersTips and offers inside the portal, shown by segment.
3.9Credit line drawsDraw from the credit line and see the available limit in real time.
3.10Several usersOwners and finance staff of one company use the portal with their own rights.

4. Company data

No.FeatureWhat it does
4.1Registry and ownershipCompany registry, owners and ultimate beneficiaries.CodatCompany registriesCreditinfo
4.2Accounting dataRevenue, cash flow and invoices from the company's accounting system.CodatQuickBooksXero
4.3Bank dataAccount turnover and balances through open banking.PlaidFlinksillionSalt Edge
4.4Business credit bureausBusiness credit reports and payment behaviour.ExperianEquifaxTransUnionCreditinfo
4.5Sanctions and adverse mediaCompany and owners screened at onboarding and on a schedule.OFACUNEUUK HMTPEP lists

5. Products

No.FeatureWhat it does
5.1Term loansFixed schedules, grace periods and balloon payments.
5.2Credit lines and overdraftsRevolving limits that you review and change at any time.
5.3Tranche loansMoney released in tranches against milestones.
5.4Invoice and revenue-based financingRepayments as a share of revenue or tied to invoices.
5.5Collateral and covenantsPledges, guarantees and covenants with reminders and checks.

6. Payouts

No.FeatureWhat it does
6.1Bank transferBusiness loan payouts to the borrower's bank account through the connected rails.VoPayWiseVoltForm3VolanteThreddPaymentology
6.2Instant paymentsPayouts in seconds over local instant payment schemes where they exist.
6.3Card payoutsMoney goes straight to the borrower's debit card.ThreddPaymentologySquare
6.4Mobile wallets and cashPayouts to mobile wallets or for cash pick-up at agents and branches.
6.5Account and card checkA small test charge or open banking check confirms the account belongs to the borrower.PlaidFlinksillionSalt Edge
6.6Failed payout handlingA failed payout is retried or sent through another channel, and staff get a task.

7. Repayments

No.FeatureWhat it does
7.1Card paymentsOne-off and saved-card payments.ThreddPaymentologySquare
7.2Direct debit and auto-payPayments are collected automatically on each due date.GoCardlessVoPay
7.3Bank transferIncoming transfers are matched to loans by reference or account.
7.4Instant payments and walletsRepayment through local instant payment schemes and mobile wallets.GoCardlessVoPaySquareVoltWise
7.5CashPayments at branches, agents and partner stores.
7.6Payment routingRoute card payments between processors by card type, amount or success rate.
7.7ReconciliationBank and processor statements are loaded daily and compared with payments; differences go to review.

8. Settings

No.FeatureWhat it does
8.1ProductsCreate business loan products with amounts, terms, schedules, fees and penalties in the admin panel. Existing loans keep their terms.
8.2Decision strategyRules, scorecards and limits in a visual editor, with versions and test runs.
8.3Reference listsEdit reference lists such as branches, reasons and document types.
8.4Message templatesEdit every SMS, email and portal message, in several languages.
8.5Verification questionsSet the questions verifiers ask, per product.
8.6Loyalty and promo codesPoints for on-time payments, levels and promo codes.
8.7UsersCreate staff users and give them roles.

9. Back office

No.FeatureWhat it does
9.1Client and loan viewStaff see applications, business loans, payments and borrowers, limited by their role.
9.2Edit borrower dataChange details entered by the borrower or staff; every change is logged.
9.3Applications by staffCreate an application from the back office, for example at a branch or over the phone.
9.4Tasks and queuesUnderwriter decisions, verification questions, payment errors and collection calls land in queues by role.
9.5Decision overrideAn authorised person can change an automatic decision, with the reason saved.
9.6Status changesCancel, freeze or close a business loan, for example on a dispute or a court case.
9.7CollectionsSoft and hard collection queues, collector and supervisor workspaces, hand-over lists for agencies.
9.8MessagesSend SMS and email to one borrower or a segment.TwilioSendGridWhatsApp Business
9.9Local timeStaff see the borrower's local time before calling.
9.10BlocklistBlock a borrower's portal or add them to an internal blocklist.
9.11ReportsStandard management reports and statistics.
9.12Roles and permissionsRoles with field-level access, a four-eyes rule for sensitive actions and an audit log.
9.13Credit committeeCases above a limit go to a committee with votes and minutes.

10. Accounting and analytics

No.FeatureWhat it does
10.1AccountingEntries for every operation go to your general ledger.QuickBooksXeroNetSuite
10.2Regulatory reportingData for regulator reports in your market's format.
10.3BI and data warehouseDocumented database and exports to your BI tools.Power BITableauLooker

11. Other

No.FeatureWhat it does
11.1Data migrationMove clients, active loans and payment history from your current system; every balance is checked after the move.
11.2Blocklist without a profileBlock a phone, ID or device even if the person has never applied.
11.3Declined trafficSend declined applicants to partner lenders automatically, if you choose to.
11.4DeploymentOur cloud, your private cloud or your own servers, with the same features everywhere.

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