P2P lending software: full specification

A lending marketplace where borrowers raise funds and investors build portfolios, with ratings, automatic payouts and a secondary market.

1. Sign-up

No.	Feature	What it does
1.1	Borrower and investor sign-up	Separate flows for borrowers and investors, for people and companies.
1.2	Phone, email and address checks	One-time codes and address data checks.
1.3	Identity and investor checks	ID, liveness and investor suitability questions.JumioOndato
1.4	Behaviour data and fraud rules	Device and behaviour checks for both sides.

No.	Feature	What it does
2.1	Documents	Loan, assignment and investor agreements generated and signed online.PandaDocOne-time SMS code
2.2	Profile and history	Personal data, applications, investments and payments.
2.3	Repayments and transfers	Borrowers repay, investors top up and withdraw in the portal.GoCardlessVoPaySquareVoltWise
2.4	Early and partial repayment	Investors get their share of early repayments automatically.
2.5	Ratings	Each borrower gets a rating from your model; it sets the rate investors see.
2.6	Notifications	SMS and email for funding progress, repayments and payouts.TwilioSendGridWhatsApp Business
2.7	Promo codes and rewards	Bonuses for referrals and first investments.

No.	Feature	What it does
3.1	Loan listings	Approved loans are listed with rating, term and rate.
3.2	Auto-invest	Investors set rules and money is spread across loans automatically.
3.3	Loan bundles	Investors fund bundles of loans in one step.
3.4	Secondary market	Investors sell loan parts to each other, with your price and fee rules.
3.5	Investor and borrower statistics	Returns, defaults and cash flow for each side.

No.	Feature	What it does
4.1	Segregated accounts	Investor money is held on segregated accounts and matched to each loan.
4.2	Automatic payouts	Repayments are split between investors and paid out on schedule.VoPayWiseVoltForm3VolanteThreddPaymentology
4.3	Tax statements	Yearly statements for investors.

No.	Feature	What it does
5.1	Credit bureaus	Pull credit reports and scores, and report loan data back to the bureaus on a schedule.ExperianEquifaxTransUnionCreditinfo
5.2	Identity and liveness	ID document check, selfie and liveness test.JumioOndato
5.3	Open banking	Income, spending and account ownership from the borrower's bank data, with consent.PlaidFlinksillionSalt Edge
5.4	Sanctions and PEP screening	Checks at onboarding and again on a schedule you set.OFACUNEUUK HMTPEP lists
5.5	Fraud signals	Device, email, phone and behaviour checks feed your fraud rules.
5.6	Your own scoring	Ready connection to your in-house or third-party scoring models.
5.7	Other data sources	Any provider can be added through the API; 1,700+ connectors are ready in 172 markets.

No.	Feature	What it does
6.1	Products	Create loan products with amounts, terms, schedules, fees and penalties in the admin panel. Existing loans keep their terms.
6.2	Decision strategy	Rules, scorecards and limits in a visual editor, with versions and test runs.
6.3	Reference lists	Edit reference lists such as branches, reasons and document types.
6.4	Message templates	Edit every SMS, email and portal message, in several languages.
6.5	Verification questions	Set the questions verifiers ask, per product.
6.6	Loyalty and promo codes	Points for on-time payments, levels and promo codes.
6.7	Users	Create staff users and give them roles.
6.8	Marketplace rules	Minimum ticket, maximum exposure per investor and secondary market fees.

No.	Feature	What it does
7.1	Client and loan view	Staff see applications, loans, payments and borrowers, limited by their role.
7.2	Edit borrower data	Change details entered by the borrower or staff; every change is logged.
7.3	Applications by staff	Create an application from the back office, for example at a branch or over the phone.
7.4	Tasks and queues	Underwriter decisions, verification questions, payment errors and collection calls land in queues by role.
7.5	Decision override	An authorised person can change an automatic decision, with the reason saved.
7.6	Status changes	Cancel, freeze or close a loan, for example on a dispute or a court case.
7.7	Collections	Soft and hard collection queues, collector and supervisor workspaces, hand-over lists for agencies.
7.8	Messages	Send SMS and email to one borrower or a segment.TwilioSendGridWhatsApp Business
7.9	Local time	Staff see the borrower's local time before calling.
7.10	Blocklist	Block a borrower's portal or add them to an internal blocklist.
7.11	Reports	Standard management reports and statistics.
7.12	Roles and permissions	Roles with field-level access, a four-eyes rule for sensitive actions and an audit log.

No.	Feature	What it does
8.1	Accounting	Entries for every operation go to your general ledger.QuickBooksXeroNetSuite
8.2	Regulatory reporting	Data for regulator reports in your market's format.
8.3	BI and data warehouse	Documented database and exports to your BI tools.Power BITableauLooker

No.	Feature	What it does
9.1	Data migration	Move clients, active loans and payment history from your current system; every balance is checked after the move.
9.2	Blocklist without a profile	Block a phone, ID or device even if the person has never applied.
9.3	Declined traffic	Send declined applicants to partner lenders automatically, if you choose to.
9.4	Deployment	Our cloud, your private cloud or your own servers, with the same features everywhere.

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