Features that work across the whole loan cycle

Configurable products, custom workflows, CRM, documents, communications, loyalty and roles. They power every module, so a change in one place applies everywhere.

Explore features
lendhero Features software interface
7
features shared by all modules
1
place to change a rule
No code
to launch a product variant
Every
action logged and versioned

Where it sits in the loan lifecycle

  1. Onboarding
  2. KYC
  3. Decisioning
  4. Origination
  5. Disbursement
  6. Servicing
  7. Repayments
  8. Collection

Capabilities

Seven features, one set of rules

Configurable products

Amounts, terms, pricing and schedules per product. A new variant is a copy with different numbers, live the same day.

Custom workflows

The route every application and loan takes. Steps, checks and manual reviews are set per product and channel.

CRM

One card per client with every loan and contact. Sales, support and collections see the same timeline.

Documents

Contracts and letters generated and signed online. Templates per product and country, with every version kept.

Communications

Messages on every channel, triggered by events. Push, SMS, email and messengers, with fallback and quiet hours.

Loyalty

Rewards for on-time borrowers and referrals. Points, levels and promo codes that lower risk on repeat loans.

How it works

Set it once, it works in every module

  1. 01ConfigureSet the product and its rules.
  2. 02RouteDefine the workflow per channel.
  3. 03CommunicateAttach messages to events.
  4. 04DocumentLink templates to steps.
  5. 05ControlDecide who can change what.

Roles and permissions

Who can change what, and where

Every setting has an owner. Changes go through approval when your policy says so, and every version is kept.

  • Four-eyes approvalFor pricing and limits.
  • VersionsRoll back any change.
  • Impact previewSee which products, documents and messages a change affects before you publish.
Who can change what, and where: lendhero interface

Works together with

Related modules

Back officeEvery feature lives in one workspace.
IntegrationsConnect the services each feature needs.
AI agentsAgents that use the same rules and data.

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Do features work across all products?+

Yes. Products, workflows, documents, messages and roles are shared by every module.

Can we change settings without developers?+

Yes. Products, workflows, documents, messages and roles are all changed in the admin panel.

Are changes versioned?+

Yes. Every change is saved as a new version, and you can see who changed what and when.

Can changes need approval?+

Yes. Set which changes need a second person to approve them before they go live.

Which languages are supported?+

The portal can be translated into any language, including right-to-left languages such as Arabic.

Book a demo

See on your own products

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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