Lending software for Madagascar

MVola and Orange Money have become the default financial accounts for millions of households in Madagascar. lendhero arrives with Credit registry (BFM), CIN validation and MVola already connected, so your team configures products instead of plumbing.

See the local stack
  • MGA (Ar)
  • French, Malagasy
  • 13 local connectors
  • 1–2 weeks to launch

Manao ahoana, Fanja

Approved1 000 000 Ar

732

Credit score

On-time payments

Monthly payment98 300 Ar

Market profile

Madagascar at a glance

What lendhero is set up for in Madagascar before your team logs in.

Currency

MGA (Ar)

Languages

French, Malagasy

Supervisor

Banky Foiben’i Madagasikara and CSBF

Credit data

Credit registry (BFM)

Payout rails

MVola, Orange Money, Airtel Money

Data protection

Law 2014-038

13
local connectors wired in before kickoff
MGA
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
2
interface languages: French, Malagasy

Working with borrowers in Madagascar

Tools for every borrower conversation

Borrowers in Madagascar apply, sign, pay and come back for repeat loans in French and MGA.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by WhatsApp Business and Africa's Talking automatically.

Your application is approvedWhatsApp Business
Your payment is due tomorrowAfrica's Talking
New receipt in your portalInfobip

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in French.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Fanja · Consumer loan, 6 months · 1 000 000 Ar

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The Madagascar stack, connected before kickoff.

Credit registry (BFM), CIN validation, MVola and WhatsApp Business are wired in before launch. Anything else comes through the open API.

  • Credit bureaus & registries1 connector
    • CCredit registry (BFM)
  • Identity & KYC2 connectors
    • CCIN validation
    • SSmile ID
  • Bank & alternative data2 connectors
    • MMobile money statements
    • BBank statement parsing
  • Disbursement rails3 connectors
    • MMVola
    • OOrange Money
    • AAirtel Money
  • Repayments & collections3 connectors
    • MMVola
    • OOrange Money
    • AAirtel Money
  • Messaging3 connectors
    • WWhatsApp Business
    • AAfrica's Talking
    • IInfobip
  • E-signature2 connectors
    • DDocuSign

Checks and payments

Who borrows and how money moves in Madagascar

Applicants are checked with Credit registry (BFM), and money moves via MVola and Orange Money.

Client checks

Checks connected in Madagascar:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationCIN validation, Smile IDPass
  • Credit bureausCredit registry (BFM)Pass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataMobile money statements, Bank statement parsingReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in Madagascar:

DisbursementMVola, Orange Money, Airtel Money in MGA
RepaymentMVola, Orange Money, Airtel Money
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • MVola
  • Orange Money
  • Airtel Money

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in MGA are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

1 000 000 Ar

On track
Auto-calculated · 200+ parametersManual edit
Repaid 356 670 Ar of 1 070 000 Ar2 of 6 payments
DateAmountStatus
Sep 4178 330 ArPaid
Oct 4178 330 ArPaid
Nov 4178 330 ArDue in 7 days
Dec 4178 330 ArUpcoming
Jan 4178 330 ArUpcoming
Reminder sentYour payment of 178 330 Ar is due Nov 4

Loan flow

How a loan runs in Madagascar. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via WhatsApp, with forms in French and Malagasy.
  2. 02VerifyIdentity and documents are checked through CIN validation and Smile ID.
  3. 03DecideScorecards pull Credit registry (BFM) data and return a decision in seconds.
  4. 04DisburseFunds go out via MVola or Orange Money in MGA, straight after signing.
  5. 05CollectRepayments arrive via MVola and Orange Money, with reminders over WhatsApp Business.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

1 000 000 Ar

Next payment

178 330 Ar · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

FanjaVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Products

What lenders in Madagascar launch on .

MicrofinanceGroup and individual loans for MFIs and cooperatives.
Wallet nano-loansSmall loans scored on wallet history and paid out in minutes.
SME working capitalShort-term lines for traders and small businesses.

Compliance

Configured for CSBF and Law 2014-038.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in Madagascar.

Hosting & data residency

Cloud or on-premise deployment, with data stored where Law 2014-038 requires.

Consent & privacy

Borrower consents are captured, versioned and logged under Law 2014-038.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for CSBF rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

More markets in East Africa

All Africa markets

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in Madagascar?+

Yes. The platform is set up for MGA, French and Malagasy and CSBF requirements, with 13 local connectors ready on day one.

Which credit data sources are connected in Madagascar?+

Credit registry (BFM). On top of that, identity checks run through CIN validation and Smile ID and bank data comes from Mobile money statements and Bank statement parsing.

How do borrowers get paid and repay?+

Payouts go out via MVola, Orange Money and Airtel Money in MGA. Repayments arrive via MVola, Orange Money and Airtel Money, with reminders over WhatsApp Business and Africa's Talking.

How long does a launch in Madagascar take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 13 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in Madagascar? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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