Lending software for Japan

A mature consumer finance market with strict lending caps, eKYC and convenience-store repayments. lendhero arrives with CIC, My Number Card and Zengin already connected, so your team configures products instead of plumbing.

See the local stack
  • JPY (¥)
  • Japanese, English
  • 16 local connectors
  • 1–2 weeks to launch

Konnichiwa, Yui

Approved¥300,000

738

Credit score

On-time payments

Monthly payment¥14,800

Market profile

Japan at a glance

What lendhero is set up for in Japan before your team logs in.

Currency

JPY (¥)

Languages

Japanese, English

Supervisor

Financial Services Agency

Credit data

CIC, JICC, KSC

Payout rails

Zengin, PayPay

Data protection

the APPI

16
local connectors wired in before kickoff
JPY
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
2
interface languages: Japanese, English

Working with borrowers in Japan

Tools for every borrower conversation

Borrowers in Japan apply, sign, pay and come back for repeat loans in Japanese and JPY.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by LINE and Infobip automatically.

Your application is approvedLINE
Your payment is due tomorrowInfobip
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in Japanese.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Yui · Consumer loan, 6 months · ¥300,000

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The Japan stack, connected before kickoff.

Bureaus, identity, bank data, payment rails and messaging that lenders in Japan rely on. Anything missing is added through the open API.

  • Credit bureaus & registries3 connectors
    • CCIC
    • JJICC
    • KKSC
  • Identity & KYC2 connectors
    • MMy Number Card
    • eeKYC (TRUSTDOCK)
  • Bank & alternative data2 connectors
    • BBank APIs
    • MMoneytree
  • Disbursement rails2 connectors
    • ZZengin
    • PPayPay
  • Repayments & collections2 connectors
    • KKouza furikae (direct debit)
    • CConvenience store payment
  • Messaging3 connectors
    • LLINE
    • IInfobip
  • E-signature2 connectors
    • CCloudSign
    • DDocuSign

Checks and payments

Who borrows and how money moves in Japan

Applicants are checked with CIC and JICC, and money moves via Zengin and PayPay.

Client checks

Checks connected in Japan:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationMy Number Card, eKYC (TRUSTDOCK)Pass
  • Credit bureausCIC, JICC, KSCPass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataBank APIs, MoneytreeReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in Japan:

DisbursementZengin, PayPay in JPY
RepaymentKouza furikae (direct debit), Convenience store payment
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • Zengin
  • PayPay
  • Kouza furikae (direct debit)
  • Convenience store payment

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in JPY are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

¥300,000

On track
Auto-calculated · 200+ parametersManual edit
Repaid ¥107,000 of ¥321,0002 of 6 payments
DateAmountStatus
Sep 4¥53,500Paid
Oct 4¥53,500Paid
Nov 4¥53,500Due in 7 days
Dec 4¥53,500Upcoming
Jan 4¥53,500Upcoming
Reminder sentYour payment of ¥53,500 is due Nov 4

Loan flow

How a loan runs in Japan. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via LINE, with forms in Japanese and English.
  2. 02VerifyIdentity and documents are checked through My Number Card and eKYC (TRUSTDOCK).
  3. 03DecideScorecards pull CIC and JICC data and return a decision in seconds.
  4. 04DisburseFunds go out via Zengin or PayPay in JPY, straight after signing.
  5. 05CollectRepayments arrive via Kouza furikae (direct debit) and Convenience store payment, with reminders over LINE.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

¥300,000

Next payment

¥53,500 · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

YuiVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Compliance

Configured for FSA and the APPI.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in Japan.

Hosting & data residency

Cloud or on-premise deployment, with data stored where the APPI requires.

Consent & privacy

Borrower consents are captured, versioned and logged under the APPI.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for FSA rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in Japan?+

Yes. The platform is set up for JPY, Japanese and English and FSA requirements, with 16 local connectors ready on day one.

Which credit data sources are connected in Japan?+

CIC, JICC, KSC. On top of that, identity checks run through My Number Card and eKYC (TRUSTDOCK) and bank data comes from Bank APIs and Moneytree.

How do borrowers get paid and repay?+

Payouts go out via Zengin and PayPay in JPY. Repayments arrive via Kouza furikae (direct debit) and Convenience store payment, with reminders over LINE and Infobip.

How long does a launch in Japan take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 16 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in Japan? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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