Lending software for Taiwan

A high-savings market where JCIC data and LINE messaging shape consumer and SME credit. lendhero arrives with JCIC, MyData and FISC already connected, so your team configures products instead of plumbing.

See the local stack
  • TWD (NT$)
  • Chinese, English
  • 15 local connectors
  • 1–2 weeks to launch

Ni hao, Mei

ApprovedNT$150,000

709

Credit score

On-time payments

Monthly paymentNT$4,920

Market profile

Taiwan at a glance

What lendhero is set up for in Taiwan before your team logs in.

Currency

TWD (NT$)

Languages

Chinese, English

Supervisor

Financial Supervisory Commission

Credit data

JCIC

Payout rails

FISC, LINE Pay, JKOPAY

Data protection

the PDPA

15
local connectors wired in before kickoff
TWD
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
2
interface languages: Chinese, English

Working with borrowers in Taiwan

Tools for every borrower conversation

Borrowers in Taiwan apply, sign, pay and come back for repeat loans in Chinese and TWD.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by LINE and Infobip automatically.

Your application is approvedLINE
Your payment is due tomorrowInfobip
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in Chinese.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Mei · Consumer loan, 6 months · NT$150,000

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The Taiwan stack, connected before kickoff.

lendhero ships with the connectors lenders in Taiwan use every day, from JCIC to Direct debit. New ones are added through the open API.

  • Credit bureaus & registries1 connector
    • JJCIC
  • Identity & KYC2 connectors
    • MMyData
    • OOnfido
  • Bank & alternative data2 connectors
    • OOpen banking
    • BBank statements
  • Disbursement rails3 connectors
    • FFISC
    • LLINE Pay
    • JJKOPAY
  • Repayments & collections2 connectors
    • DDirect debit
    • CCard
  • Messaging3 connectors
    • LLINE
    • IInfobip
  • E-signature2 connectors
    • DDocuSign

Checks and payments

Who borrows and how money moves in Taiwan

Applicants are checked with JCIC, and money moves via FISC and LINE Pay.

Client checks

Checks connected in Taiwan:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationMyData, OnfidoPass
  • Credit bureausJCICPass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataOpen banking, Bank statementsReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in Taiwan:

DisbursementFISC, LINE Pay, JKOPAY in TWD
RepaymentDirect debit, Card
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • FISC
  • LINE Pay
  • JKOPAY
  • Direct debit
  • Card

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in TWD are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

NT$150,000

On track
Auto-calculated · 200+ parametersManual edit
Repaid NT$53,500 of NT$160,5002 of 6 payments
DateAmountStatus
Sep 4NT$26,750Paid
Oct 4NT$26,750Paid
Nov 4NT$26,750Due in 7 days
Dec 4NT$26,750Upcoming
Jan 4NT$26,750Upcoming
Reminder sentYour payment of NT$26,750 is due Nov 4

Loan flow

How a loan runs in Taiwan. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via LINE, with forms in Chinese and English.
  2. 02VerifyIdentity and documents are checked through MyData and Onfido.
  3. 03DecideScorecards pull JCIC data and return a decision in seconds.
  4. 04DisburseFunds go out via FISC or LINE Pay in TWD, straight after signing.
  5. 05CollectRepayments arrive via Direct debit and Card, with reminders over LINE.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

NT$150,000

Next payment

NT$26,750 · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

MeiVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Compliance

Configured for FSC and the PDPA.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in Taiwan.

Hosting & data residency

Cloud or on-premise deployment, with data stored where the PDPA requires.

Consent & privacy

Borrower consents are captured, versioned and logged under the PDPA.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for FSC rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in Taiwan?+

Yes. The platform is set up for TWD, Chinese and English and FSC requirements, with 15 local connectors ready on day one.

Which credit data sources are connected in Taiwan?+

JCIC. On top of that, identity checks run through MyData and Onfido and bank data comes from Open banking and Bank statements.

How do borrowers get paid and repay?+

Payouts go out via FISC, LINE Pay and JKOPAY in TWD. Repayments arrive via Direct debit and Card, with reminders over LINE and Infobip.

How long does a launch in Taiwan take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 15 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in Taiwan? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

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