Lending software for Ecuador

A dollarized economy and a large cooperative sector give Ecuadorian lenders stable pricing and deep microcredit demand. lendhero arrives with Equifax Ecuador, Registro Civil and SPI (BCE) already connected, so your team configures products instead of plumbing.

See the local stack
  • USD ($)
  • Spanish, English
  • 17 local connectors
  • 1–2 weeks to launch

Hola, Daniela

Approved$2,000

784

Credit score

On-time payments

Monthly payment$197

Market profile

Ecuador at a glance

What lendhero is set up for in Ecuador before your team logs in.

Currency

USD ($)

Languages

Spanish, English

Supervisor

Superintendencia de Bancos del Ecuador

Credit data

Equifax Ecuador, AVAL Buró

Payout rails

SPI (BCE), Kushki, Deuna

Data protection

LOPDP

17
local connectors wired in before kickoff
USD
for pricing, payouts and repayments
1–2
weeks from kickoff to the first loan
2
interface languages: Spanish, English

Working with borrowers in Ecuador

Tools for every borrower conversation

Borrowers in Ecuador apply, sign, pay and come back for repeat loans in Spanish and USD.

Applications in minutes

Borrowers apply on the web or in the app, and staff file applications from the back office. A half-filled form waits for them to come back.

New application

Draft saved
Step 2 of 4 · Personal detailsStep 2/4

Reminders that get read

Approvals, due dates and overdue notices go out by WhatsApp Business and Infobip automatically.

Your application is approvedWhatsApp Business
Your payment is due tomorrowInfobip
New receipt in your portalSMS

Rewards for repeat borrowers

Points for on-time payments, promo codes for campaigns and manual adjustments by staff.

WELCOMEfirst loan
Bonus balance1,240 pts

A portal for repeat loans

Repeat borrowers reapply without retyping data, extend or repay from their phone.

Extend loan
Repay early
Refinance

Contracts without paperwork

Loan agreements, extension requests and receipts are generated and e-signed in Spanish.

Loan agreementSigned
Extension requestReady
Payment receiptDraft

Decisioning

Decisions in seconds, explained in plain words

Third-party and built-in checks run in one flow, for individuals and businesses. Every approval and decline shows the rules and scores behind it.

  • Every check in one passAnti-fraud, identification, credit bureaus, sanctions and digital footprint.
  • Rules you can readYour team can answer any borrower about why.

Application #48213

Daniela · Consumer loan, 6 months · $2,000

Approved
Credit score712
  • IdentityVerified
  • Anti-fraudPassed
  • Credit bureau712
  • Debt-to-income31%
  • Sanctions & watchlistsClear
Decision time28 s

Local stack

The Ecuador stack, connected before kickoff.

Bureaus, identity, bank data, payment rails and messaging that lenders in Ecuador rely on. Anything missing is added through the open API.

  • Credit bureaus & registries2 connectors
    • EEquifax Ecuador
    • AAVAL Buró
  • Identity & KYC3 connectors
    • RRegistro Civil
    • MMetaMap
    • TTruora
  • Bank & alternative data2 connectors
    • PPrometeo
    • BBank statement parsing
  • Disbursement rails3 connectors
    • SSPI (BCE)
    • KKushki
    • DDeuna
  • Repayments & collections3 connectors
    • KKushki
    • BBank debit
    • CCash payment networks
  • Messaging3 connectors
    • WWhatsApp Business
    • IInfobip
  • E-signature2 connectors
    • DDocuSign

Checks and payments

Who borrows and how money moves in Ecuador

Applicants are checked with Equifax Ecuador and AVAL Buró, and money moves via SPI (BCE) and Kushki.

Client checks

Checks connected in Ecuador:

  • Anti-fraud servicesDevice, behaviour and blacklist checksPass
  • Identity verificationRegistro Civil, MetaMap, TruoraPass
  • Credit bureausEquifax Ecuador, AVAL BuróPass
  • Government registriesNational ID and tax registriesPass
  • Bank and alternative dataPrometeo, Bank statement parsingReview
  • Additional data sourcesTelco, open banking and your own listsAuto

Payment infrastructure

Payment rails connected in Ecuador:

DisbursementSPI (BCE), Kushki, Deuna in USD
RepaymentKushki, Bank debit, Cash payment networks
Status checksEvery payment tracked until it settles
Reversals and refundsCancel or refund with a full audit trail
  • SPI (BCE)
  • Kushki
  • Deuna
  • Bank debit
  • Cash payment networks

Loan servicing

Every loan and every repayment on one screen

Edit terms, recalculate interest, apply penalties and follow the full schedule without exporting anything.

  • Automatic calculations for every loanInterest, fees and penalties in USD are calculated by a dedicated engine with 200+ configurable parameters. Staff can still adjust any amount by hand, and every change is logged.
  • Loan products in minutesSet up consumer, instalment and business products with their rules and scenarios in the admin panel, without a release.
  • Notifications tied to every calculationEach due date, penalty and recalculation sends the right message to the borrower and your team.

Loan #48213

$2,000

On track
Auto-calculated · 200+ parametersManual edit
Repaid $710 of $2,1402 of 6 payments
DateAmountStatus
Sep 4$360Paid
Oct 4$360Paid
Nov 4$360Due in 7 days
Dec 4$360Upcoming
Jan 4$360Upcoming
Reminder sentYour payment of $360 is due Nov 4

Loan flow

How a loan runs in Ecuador. Five steps, all local.

  1. 01ApplyBorrowers apply on the web, in the app or via WhatsApp, with forms in Spanish and English.
  2. 02VerifyIdentity and documents are checked through Registro Civil and MetaMap.
  3. 03DecideScorecards pull Equifax Ecuador and AVAL Buró data and return a decision in seconds.
  4. 04DisburseFunds go out via SPI (BCE) or Kushki in USD, straight after signing.
  5. 05CollectRepayments arrive via Kushki and Bank debit, with reminders over WhatsApp Business.

Portals

One platform, three portals

Everyone works in the same system and sees only what their role allows.

My loan

$2,000

Next payment

$360 · Nov 4

Pay now

Extend loan

Customer portal

Borrowers apply, repay, extend and track loans online.

Applications

DanielaVerifierApproved
Daniel O.AnalystReview
Maria L.RiskApproved
Tomas K.AnalystDeclined
Lena P.VerifierReview

Staff portal

Managers, analysts, risk, verifiers and collectors work side by side.

Role · Verifier

12 users
View applications
Verify documents
Approve loans
Edit loan terms
Export reports

Super-admin portal

Products, roles, permissions and rules change without a release.

Products

What lenders in Ecuador launch on .

Cooperative microcreditProducts for savings and credit cooperatives, from group loans to individual microcredit.
Consumer installmentsDollar-denominated retail credit with point-of-sale origination.
SME credit linesRevolving lines for small businesses with cash-flow scoring.

Compliance

Configured for SB and LOPDP.

lendhero is software: the licence stays yours. We set the platform up for the rules you operate under in Ecuador.

Hosting & data residency

Cloud or on-premise deployment, with data stored where LOPDP requires.

Consent & privacy

Borrower consents are captured, versioned and logged under LOPDP.

Pricing & disclosures

Rates, fees and cost-of-credit disclosures set per product for SB rules.

Audit trail

Every decision, edit and message is logged for internal and external audits.

More markets in South America

All Latin America markets

Questions

Frequently asked

Didn’t find the answer? Write to us and we’ll reply within one business day.

Can lendhero run a lending business in Ecuador?+

Yes. The platform is set up for USD, Spanish and English and SB requirements, with 17 local connectors ready on day one.

Which credit data sources are connected in Ecuador?+

Equifax Ecuador, AVAL Buró. On top of that, identity checks run through Registro Civil, MetaMap and Truora and bank data comes from Prometeo and Bank statement parsing.

How do borrowers get paid and repay?+

Payouts go out via SPI (BCE), Kushki and Deuna in USD. Repayments arrive via Kushki, Bank debit and Cash payment networks, with reminders over WhatsApp Business and Infobip.

How long does a launch in Ecuador take?+

Usually 1–2 weeks from kickoff to the first loan, including connecting 17 local services, product setup, staff training and a test run.

Can we run several countries on one platform?+

Yes. One installation serves several countries, each with its own currency, products, languages and local connectors.

Book a demo

Lending in Ecuador? Let’s plan the launch.

We’ll walk you through the platform, show what matters for your products and answer questions about your business.

  • A 30-minute call
  • A walkthrough on your products and markets
  • Answers on timeline, integrations and pricing

Tell us about your lending

We reply within one business day.

By sending this form you agree that lendhero may contact you about your request. See our Privacy Policy.